RETURNS

We accept returns within 30 days of purchase.

To be eligible for a return, items must be unused, in original packaging, and in the same condition as received. A receipt or proof of purchase is required.

Refunds
Once your return is received and inspected, we will notify you of approval. If approved, your refund will be issued to the original method of payment within several business days.

Defective Products
All claims for defective products must be reported within 10 days of receiving your order. Approved defective items will be eligible for a full refund.

Exchanges
We replace items only if they are defective or damaged. Please contact us to initiate an exchange.

Return Shipping
Customers are responsible for return shipping costs. Shipping charges are non-refundable.

Return Address
Kaka'ako Returns
269 Palii St
Mililani, Hawaii 96789

Customer Support
Phone: (808) 676-0116
Email: customerservice@islandergroup.com